• 2010-04-14 Updated: FAQ
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  • 2010-04-14 Updated: Shipping
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    Home > xppshop Help > Shipping
    Shipping
    Xppshop Team / 2010-04-14

    Welcome to xppshop company,
    We can ship your parcel by EMS, DHL, UPS, TNT, Arames( Recommend to the Middle East) etc
    But we will recommend to ship your parcel by EMS or DHL(min 22Kg) because they are more safety ,cheaper and Faster delivery;
    usually we will process and ship your parcel within 24-48 hours after payment , it will take maybe 3-9 days to arrived to your door;
    we also according to the customers request if you need ship by other shipping method;

     

    1, Does the price included shipping cost at your site?

      Yes,Our new page offer free shipping when order over $200,   if the order less than $200 buyer need to paid $25 on shipping;

     

    2, Does the price included Customs Fees?

    No, the shipping cost only for shipping and delivery,   usually you don’t need to any Customs fees;

     

    3, Are there Customs problems ?
    We will posted your package as personal gifts or sample, lower value less in $25 and weight  less than 10Kg;
    usually there is not any problem in customs(we have many packages everyday)

    if the package STOP by Customs, it will different to resend the package:

    STOPPED at  Our Customs:  we will resend your package 100% FREE again
    Stop by buyer Local Customs:  Buyer need to paid 80% of total again to Resend the package;

      

    4, When the order will processed and ship after payment?

    We will ship your package out within 24-48 hours after payment;

    5, when I will received the package after payment?

    Usually it will take maybe 4-9 business days to arived to your door;

    6, how to tracking the package after got tracking #

    we will send you the tracking # after shipped, you can tracking them at:


    EMS website:  http://www.ems.com.cn/english-main.jsp

    DHL website:  http://www.dhl.com


    Any more questions, please feel free to contact with us by Email, thanks a lot!

     

     

     

     

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